How to Cancel an Adobe Subscription

Navigating Cancellation, Understanding Refunds, and Exploring Cost-effective Alternatives

Adobe is a well-known company that has been around for a long time. They have a collection of software called Adobe Creative Cloud that helps people with things like graphic design, video editing, and photography.

But sometimes, people might want to cancel their subscription for different reasons. It could be because it costs too much, the software is too hard to use, or they found something else that works better for them.

Table of Contents

To ease the transition, this guide aims to provide a step-by-step walkthrough on how to cancel your Adobe subscription, what to expect when you do, and alternatives to consider.

1. Preparing to Cancel Adobe Subscription

Before jumping the gun, it's wise to:

  • Backup any essential data.

  • Understand the cancellation terms to avoid unexpected charges.

  • Check the billing cycle to pick the right time for cancellation.

Adobe's cancellation policy stipulates that a full refund is issued if the subscription is canceled within 14 days of the initial purchase. Post this period; the subscriber might incur 50% of the remaining subscription cost as a cancellation fee.

Did you know? You can get over 60% off Adobe Creative Cloud subscriptions if you’re a teacher or student.

2. Step-by-Step Guide to Cancel Adobe Subscription

Canceling your Adobe subscription is straightforward. Here are the steps:

  1. Sign in to your Adobe account at

  2. Select Manage plan for the subscription you want to cancel.

  3. Click on Cancel your plan.

  4. Review the plan details and hit Continue to cancel.

  5. Go through the cancellation terms, and if everything looks good, hit Confirm cancellation.

  6. Check your email for a cancellation confirmation from Adobe.

The process is fairly simple, but ensure that you follow through with all steps to avoid any hiccups.

3. What Happens After Cancelling Adobe Subscription?

Post-cancellation, here’s what to expect:

  • Loss of access to Creative Cloud applications.

  • Reduction of cloud storage to 2GB.

  • Adobe retains your original images for one year post-cancellation.

In case you have exceeded the storage limit, you have a 30-day grace period to clear the cloud storage, failing which you could lose access to some or all of your files saved on the Creative Cloud servers.

4. Alternatives to Adobe Subscription

There are numerous alternatives to Adobe's suite of creative tools:

  • Affinity Suite: A one-time payment model.

  • Canva: A user-friendly option with a freemium model.

  • CorelDraw: Known for its graphic design and illustration tools.

Each of these alternatives has its own set of advantages and might cater to different user needs and expertise levels.

5. Overcoming Adobe Subscription Cancellation Hurdles

Even though the cancellation process is straightforward, users may encounter some hurdles. For instance, the "Cancel your plan" option may be unavailable due to a pending payment or a problem with your payment method. In such cases, resolving the payment issue or waiting for 24 hours before attempting cancellation again is advisable.

Frequently Asked Questions (FAQs)

  • How do I cancel my Adobe subscription?

    • Sign in to your Adobe account, navigate to 'Manage Plan,' select 'Cancel your plan,' and follow the prompts to confirm cancellation.

  • Will I get a refund upon cancellation?

    • A full refund is issued if cancelled within 14 days of the initial purchase. Post this period, a cancellation fee of 50% of the remaining subscription cost is charged.

  • What happens to my work after cancellation?

    • Adobe allows a 30-day grace period to download your data from the cloud. Post this, cloud storage is reduced to 2GB, and original images are retained for a year.

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